Terms & Conditions

 
**1. General Information**
Welcome to Core Balance Studio! By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before participating in any classes or services offered by our studio.
 
**2. Class Bookings and Reservations**
– All class bookings must be made through our online booking system, at the front desk or by reaching out to us directly on our studio number 0790655051.
– Payment is required at the time of booking to secure your spot.
– Cancellations must be made at least 12 hours prior to the class to receive a class credit. Late cancellations or no-shows will not be refunded.
 
**3. Health and Safety**
– Participants are required to complete a health and safety waiver before their first class.
– It is the responsibility of each participant to ensure they are in appropriate physical condition to take part in classes. If you have any medical conditions, please consult with your physician before participating.
– Studio equipment and facilities must be used in a safe and appropriate manner.
 
**4. Studio Etiquette**
– Please arrive at least 15 minutes early to allow time for check-in and preparation.
-Wear comfortable, form-fitting clothing and bring your water bottle. We require you to wear grippy socks for reformer pilates which are also available for sale at the studio. We provide all other necessary equipment for all the classes.
⁃Clean pair of socks must be worn at all times during any workout at the studio.
 
– Mobile phones must be turned off or set to silent mode during class.
 
**5. Memberships and Packages**
– Memberships and class packages are non-transferable and non-refundable.
– All packages have an expiration date, which will be outlined at the time of purchase.
 
**6. Liability Waiver**
– By participating in any class or activity at Core Balance Studio, you acknowledge and accept the risks involved and release the studio, its instructors, and staff from any liability related to injuries or damages.
 
**7. Changes to Schedule, Prices and Services**
– Core Balance Studio reserves the right to alter the class schedule, prices, instructors, or services at any time. Notifications of changes will be communicated via email or posted on the studio website and social media platforms.
 
**8. Privacy Policy**
– Personal information collected during registration or through our website will be handled in accordance with our Privacy Policy. We value your privacy and ensure that your data is used only for class management and communication purposes.
 
**9. Code of Conduct**
– We are committed to creating a welcoming and respectful environment. Any disruptive behavior, harassment, or disrespect towards instructors or other participants will not be tolerated.
– Failure to adhere to the code of conduct may result in removal from the class or suspension of membership.
 
**10. Photography and Videography Consent Disclaimer** 
 
By entering this studio, you acknowledge and agree to the following:
⁃Photography and Videography:•Photos and videos may be taken during classes, events, or other activities at Core Balance Studio.•These images or videos may be used for marketing, promotional materials, or on our website and social media platforms.
⁃Consent:•By participating in studio activities, you grant Core Balance Studio the right to use your likeness in photographs or videos without compensation or further approval.•If you do not wish to be photographed or filmed, please inform our staff or the photographer in advance.
⁃Privacy:•We will not tag or identify individuals in marketing materials without prior consent.•Images or videos will not be used in a way that could be considered inappropriate or harmful.
⁃Opt-Out Option:•If you wish to withdraw your consent after an image has been taken, please contact us at [Contact Email/Phone]. We will make reasonable efforts to remove the image from future use.
 
**11. Governing Law**
– These terms and conditions shall be governed by and construed in accordance with the laws of Kenya.
 
By attending any class or using our services, you acknowledge that you have read, understood, and agree to these terms and conditions.
 
**Contact Us**
For any questions or further information, please contact us at (add studio contacts I.e phone email and location .